Posts Tagged ‘feedback’

Customer Feedback

Written by stevenba. Posted in Testimonials

We were delighted to receive this feedback from one of our customers this week:

 

Q1: How did we do?

  • Pre-Sales Advice Excellent
  • Product Purchased Excellent
  • Value For Money Good
  • Delivery, Installation & Training Excellent

Q2: How does our customer service compare to other companies?

  • Much better

Q3: Overall, how satisfied are you with our product / service?

  • Very satisfied

Q4: Would you recommend us to others?

  • Yes

Q5: What other equipment are you likely to purchase in the future?

Any extras when if needed

Q6: Extra pleased? Unhappy? Please let us know and we will forward your feedback to the relevant departments.

I am really happy about all aspects I’ve dealt with from the first meeting and viewing at the Naidex show to trying beds out both at Sheffield and at home. The delivery guys explained all and have left me with a smile knowing I have found an easy way to get to bed. I think in all 10 out of 10. Even more

Q7: Name

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