Author Archive

Kidz South Exhibition, Reading on 12th June 2014

Written by steve baker. Posted in Events, General

One of 3 of the largest, FREE, UK exhibitions dedicated to children with disabilities and special needs, their families and the professionals who work with them.

  • Over a 120 exhibitors offering advice and information on funding, mobility, seating, beds, communication, access, education, toys, transport, style, sensory, sports and leisure.
  • Running alongside the event are FREE seminars for parents and professionals.
  • New to all our Kidz events – come and visit the Car Zone for your chance to win a wheelchair accessible vehicle.
A warm welcome from the BaKare team awaits you on stand 103 – we’d love to see you there.

Name

Kidz South 2014

Date

Location

Rivermead Leisure Complex, Richfield Ave, Reading, West Berkshire RG1 8EQ

Show Images from Naidex 2014

Written by steve baker. Posted in Events, General

BaKare Beds had a great show and it was really nice to meet up with some long term clients we now regard as old friends. There was a lot of interest in the new products with some great feedback on our Bellano range of double beds. A big thanks to everyone who made it a great event once again.

 

Gallery from Naidex 2014

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Patricks Bed

Written by steve baker. Posted in General, Testimonials

Some more lovely feedback regarding some assistance provided by our engineers in modifying a clients bed to suit their requirements:

It’s been some time now since the engineer replaced the lying surface of Patrick’s bed, and I have been meaning to write and thank you for arranging that.

It is SO MUCH BETTER!!  We are very pleased with it.  He enjoys sitting up in bed watching TV, and also has his physio on the bed and when the therapist has

finished, she arranges him within an additional sleeping system propping him up into the most beneficial positioning.

 

Everyone thinks there was a great improvement and we are all delighted that it works so well for him now!

 

Many thanks to all concerned, und vielen Dank auch an Ihren deutschen Kolleginen  schicke Ich!!

 

Kind regards and Best wishes from

 

Heather–Heather

Customer Feedback

Written by steve baker. Posted in General, Testimonials

Neil

Neil Ellis, Service Technician, BaKare Beds

BaKare Beds treat our clients in a way that we hope they will love and go on to become our fans and ambassadors and we continue to grow due to referrals and recommendations from both individual and professional clients.

Neil Ellis has worked as a service engineer for BaKare for over 16 years and much of the time, the work he does goes by unnoticed. This email lightened up my inbox this morning regarding Neils recent visit to a clients home:

"Dear Mark

I am writing to thank you for offering me such a prompt service in carrying out repairs to my adjustable bed, and your advice from just viewing a few photographs.
Neil Ellis was so positive in his work as he hit a snag as the ‘slide cap’ did not fit over the metal bar on the bed and so had to modify it to fit over the metal bar. He then put four screws into the plastic cap to give more support to the fixture.

I can’t thank you and Neil enough for solving and fixing the problem with the motor on my bed. Neil said that the motor could be easily replaced should I ever need to do so, and that’s good to know, and it will be cheaper than buying a new base. I am so pleased that I found your company through the Google search engine by just putting in ‘repairs of adjustable beds’.
Your company has provided me with a personal, professional and prompt service for which I am very grateful.

I can have a good night’s sleep again tonight and only days since the motor failed!

With kind regards.

Best wishes
–K, [private]"

Bakare Beds Backs New Measures To Protect Consumers

Written by steve baker. Posted in General

BaKare Beds is a member of The British Healthcare Trades Association (BHTA), an inaugural member of the Trading Standards Institute’s (TSI) new Consumer Codes Approval Scheme being launched today to give customers greater confidence.

As a member of the BHTA (the UK’s oldest and largest healthcare association, founded in 1917), BaKare Beds is signed up to standards that go beyond our legal obligations in terms of the service we offer. That means customers can expect expert advice on the type of product that’s right for them, clear information about pricing and their cancellation rights, and no pressure selling – ever.

The Consumer Codes Approval Scheme has been given the Government’s official backing by Consumer Minister Jo Swinson, who said it will boost consumer confidence and encourage economic growth.

TSI Chief Executive Leon Livermore said: “The Government recognises the importance of this new scheme, which comes with an important sting in the tail. We will be reinforcing the fact that failure for any trader to comply with an industry code, whose logo they display, is a criminal offence for which they could face fines or imprisonment. We’re not going to be shy in tackling some of the biggest industries that cause the greatest problems to consumers.”

More than 15,000 traders have already signed up to one of nine approved codes of practice. Consumers will be able to look for the TSI Approved Code logo, or search a dedicated database at www.tradingstandards.gov.uk, for a member of an approved code in their area.

The new scheme includes a Consumer Advisory Panel, but also a permanent position for Citizens Advice on the Board. Citizens Advice Chief Executive Gillian Guy said: “We deal with over a million consumer problems each year and know how difficult it is for people to find a seller they can trust, the Approved Trader Scheme will help to combat this.”

BHTA Director General Ray Hodgkinson MBE said “We want consumers to be able to buy with confidence by going to BHTA member companies. We have powers to investigate and report on any complaints involving our members.  The Code of Practice sets out the standards that they must meet to demonstrate best practice in their business dealings. “We are delighted that our code has already achieved approval under the new Trading Standards Institute’s Consumer Codes Approval Scheme.  This means that our member companies must trade ethically and professionally.”

Beyond Injury, Achieving the extraordinary

Written by steve baker. Posted in General

Beyond Injury, Achieving the extraordinary” is the motto of the Race2Recovery team.

Conceived in 2010 when two IED injured soldiers met at Headley Court Recovery Centre and decided that racing was to help them move forward with their recovery process and next steps in life, Race2Recovery is a predominantly disabled rally team, manned by a team of volunteers, racing to inspire those who are injured, disabled or facing adversity, by competing in the Dakar Rally in South America during January 2014. Those members of team that have been wounded in combat have a huge variety of injuries; some have injuries that are more apparent than others, but each person has had their life completely changed. Be it missing limbs, spinal and respiratory injuries, to psychological and fragmentation injuries, each has resolved to prove that their injury will not stop them completing the toughest race on the planet.

2013 saw the Race2Recovery team become the first team including an amputee to start and finish the Dakar rally in its history. For 2014, Dakar Rally organisers have deliberated made the already formidable and sometimes deadly rally more difficult. The Dakar Rally Raid typically covers over 10,000km in 15 days through Argentina, Bolivia and Chile. With typical speeds of between 70-120mph and up to 1000km covered per day through some of the most arduous terrain on the planet the stress and strain on the driving team, vehicle and the mechanics is beyond comprehension. The wounded soldiers hope that the teamwork, sense of humour and experience of sleep deprivation built up during their time in the military will give them an edge over the other more experienced teams in this event.

Evening bulletins are provided by British Eurosport daily at 10pm.

References:

http://www.race2recovery.com

Latest Updates:

Race2Recovery’s Twitter Feed

Race2Recovery’s Facebook Page

Race2Recovery YouTube Channel

Kidz North Exhibition, Manchester, Nov 2013

Written by steve baker. Posted in Events, General

KidzUpNorthOne of 3 of the largest, FREE, UK exhibitions dedicated to children with disabilities and special needs, their families and the professionals who work with them.

  • Over a 120 exhibitors offering advice and information on funding, mobility, seating, beds, communication, access, education, toys, transport, style, sensory, sports and leisure.
  • Running alongside the event are FREE seminars for parents and professionals.

A warm welcome from the BaKare team awaits you on stand B14 – we’d love to see you there.

Name

Kidz North 2013

Date

Location

EventCity, Barton Dock Road, Manchester, M17 8AS

Paediatric Equipment Open Day

Written by steve baker. Posted in Events, General

(Equipment for children and young people)

Disability North is holding a free informal drop-in event, open to families and professionals on Tuesday 29th October 2013 from 10am to 4pm at The Dene Centre

Come and see a selection of equipment designed for children and young people that will help with mobility, personal care and moving & handling.

Companies attending include:
Nottingham Rehab Supplies, BaKare Beds and Liveasy.

Where

Disability North
The Dene Centre
Castle Farm Road
Newcastle upon Tyne
NE3 1PH

When

Tuesday 29th October 2013 from 10am to 4pm

Phone: 0191 284 0480
Fax: 0191 213 0910
E-mail: serviceteam@disabilitynorth.org.uk

Please contact us for more details.

Customer Feedback

Written by steve baker. Posted in Testimonials

We were delighted to receive this feedback from one of our customers this week:

 

Q1: How did we do?

  • Pre-Sales Advice Excellent
  • Product Purchased Excellent
  • Value For Money Good
  • Delivery, Installation & Training Excellent

Q2: How does our customer service compare to other companies?

  • Much better

Q3: Overall, how satisfied are you with our product / service?

  • Very satisfied

Q4: Would you recommend us to others?

  • Yes

Q5: What other equipment are you likely to purchase in the future?

Any extras when if needed

Q6: Extra pleased? Unhappy? Please let us know and we will forward your feedback to the relevant departments.

I am really happy about all aspects I’ve dealt with from the first meeting and viewing at the Naidex show to trying beds out both at Sheffield and at home. The delivery guys explained all and have left me with a smile knowing I have found an easy way to get to bed. I think in all 10 out of 10. Even more

Q7: Name

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